One of the typical reasons to get a hosting server of your own is that you will have full control over the software environment and you could install anything you need. This will permit you to run apps that require certain software in order to be present on the machine, which isn't possible with a shared web hosting server in which you can install software only within the account, but not on a root level. If you aren't very experienced with such matters, nonetheless, you might encounter difficulties due to the fact that managing a server of your own differs from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our administrators will be able to take care of different tasks that should be done or can resolve various issues that you might come across.

Installation and Troubleshooting in VPS Hosting

The upgrade can be acquired with all virtual private server packages we offer and you could add it either during the signup or anytime after using your billing Control Panel. It features 60 minutes of custom work on your hosting server, so our administrators can aid you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it does not work efficiently, so you will not have to waste time to determine what's wrong because they can assist you in a very quick and qualified manner. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes shorter time, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is helpful if you cannot do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a particular task.

Installation and Troubleshooting in Dedicated Web Hosting

You can add the upgrade to any one of the Linux dedicated web hosting that we offer at any time that you need it. In the event that you need any custom work from our admins right after your web server is ready, you'll be able to order the upgrade during the server signup procedure, or if you need something to be performed afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our administrators on your server, so if you come across any difficulties to install a third-party piece of software or some application gives errors and does not work the way it ought to, our experts will be able to assist you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it provides.