Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center included in our Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed at solving any common issue that you may stumble upon, they are written by our support team of capable technicians.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of step–by–step video tutorials that detailedly show how you can take care of a common issue related to your Linux shared web hosting account. You will find the tutorial videos in the Help section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 help desk support service with a 1–hour response guarantee. Our team of skilled technical support engineers will be at your disposal to answer all the enquiries that you might possibly have. During non–peak times, an answer will be offered within just 20 minutes.