If you've ever had a shared web hosting account in the past or you have dealt with any other online service, you are probably aware from your personal experience that for certain things it is better to consult with a live person over the phone than to exchange tickets or emails. If you want to know more about a particular service before you decide to buy it or if something small-scale has to be done, for instance, it'll be easier and faster to get it done in real time. If you can get hold of representatives by phone, it's very likely that you're working with a real hosting supplier, not just a reseller. The type of support that you will get over the telephone differs between different suppliers - from common issues to experienced technical support. Typically most providers supply pre-sales assistance and first level phone support, while more complicated technical matters are managed via email and / or tickets.

Phone Support in Shared Web Hosting

In case you choose to acquire one of our Linux shared web hosting, you'll be able to get in touch with our customer support crew over the phone for 14 hrs a day. We can assist you in choosing the most suitable package for your websites since we realize that it is better to discuss this kind of issues with a live person. If you already own an account, we can help you with your sales/billing questions and / or general issues, even with some tech problems which do not involve too much time or escalation to a system administrator because it'll be more convenient to open a ticket for time-consuming problems so as to have the entire correspondence in one place. We now have telephone numbers in the US, Great Britain and Australia, so you're able to call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there is always someone to help you when you have any queries about the semi-dedicated server plans that we offer. Whether you would like to know more about our plans, you have some billing issue or some general issue, you can call us. Although some more technical matters may require a support ticket so as to give time to our technical support crew to investigate, we can assist you with various tech questions on the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. If you are in another country, we have an international number where you are able to reach us.