1 hour ticket response
Fast assistance is our foremost priority and that is the reason why we’ve got a team of well–trained techs who are prepared to provide a fast response to any question that you may have. Just post your helpdesk ticket from your Web Hosting Control Panel and we’ll reply within 60 minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute helpdesk ticket response time.
A Top–Notch Client Support Service
Our customer support team representatives possess significant experience in the Linux shared web hosting niche and are experienced enough to provide a swift answer to your problem. If, however, the issue at hand is not within the competence of a technical support engineer, the technical support ticket will be forwarded to a developer or administrator for additional assistance.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you will find an intuitive Help Center section where you can find quick hints on how to use our hosting services. You can find the answers to your inquiries in our F.A.Q. repository, find more information in the web hosting account administration articles or check out the how–to video tutorials.
