Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent quality support in time is our main priority, so we support each Linux shared web hosting plan with a 1–hour ticket response guarantee. As soon as you fill in a ticket or drop an e–mail, our customer help and support staff will try all they possible can to supply the most satisfactory resolution for your problem and to supply you with help and advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a team of proficient techs who’re able to answer to your questions straight away. You can contact the tech support team team by launching a technical support ticket from your Web Hosting Control Panel or by submitting us an email. On working days, you can also call us on the phone or make use of the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while working on your sites within the Control Panel, it is possible to always select the Help control key and locate your question in the selection of content articles that will show up. We have as well turned much of the articles and reviews into video tutorials. The collection of videos will load if you click the Videos option present in each section.